If you have received an electrical defect notice this means that your current electrical installations are in breach of NSW safety requirements. These notices are typically issued after your premises has failed an Ausgrid or Endeavour Energy inspection. Common reasons that have created the electrical defect include: dangerous or missing equipment, point of attachment issues, outdated switchboards, low hanging overhead cables, vegetation falling onto cables and weakened powerlines / power poles.

Only level 2 electricians possess the certifications and experience to resolve these issues. The property owner (not the tenant) has up to 21 days to contact a level 2 electrician to fix this problem. Failure to act within this time frame will result in the property being disconnected from the main power network. This will result in the loss of all access to electricity until repairs are complete.

If you have a received an Electrical Defect Notice this is because Ausgrid or Endeavour Energy have deemed your property’s electrical connections to be un unsafe. Only level 2 electricians can resolve these notices. You must get this issue fixed within 30 days, or risk all electrical power being turned off. If you have received an electrical defect notice, contact us and we will send an immediate technician.

A level 2 electrician is a specially trained electrician that can connect and disconnect property to and from the electricity grid. This includes above and underground work. They are different to normal electricians as they have more qualifications.

As level 2 electrical repairs require direct contact to the electricity grid it is extremely dangerous and should not be performed by anyone other than a level 2 electrician. Even a normal electrician cannot carry out these repairs. A level 2 electricians qualifications are detailed on the ASP Level 2 electrician Scheme.

If you smell electricity burning you should contact Prime Spark Electrical for an emergency electricity hazard. The reasons for this burning smell may be due to loose circuit breaker wires, overloaded wiring or faulty circuit breakers.

Your circuit breaker will need an upgrade when it becomes faulty due to wear and tear or an electrical issue. You should always get frequent electrical checks to ensure optimal performance. We proudly offer a FREE electrical inspection on each job.

Only level 2 electricians can install private power poles due to danger in the connection and point of attachment. If a tree has fallen on your power pole and you now have a point of attachment issue, then Prime Spark Electrical are highly trained L2 technicians that can carry out these installations and repairs across Sydney.

Some of the work a licensed level 2 electrician can carry out include repairing damaged cables and consumer mains, new installations, vir cables, electrical upgrades and replacements and even providing a temporary power supply!

A meter is used to measure your household’s gas and electricity consumption. The average Australian household typically uses a single phase meter whereas apartment complexes may not be able to access theirs. If you need any help with your electricity meters you can contact Prime Spark Electrical.

An electrical tariff is an amount charged to you in order to provide energy under your property’s contract. They are either located on the second or back page of your electricity bill and include both fixed and variable charges. A single rate tariff is suitable for home’s with relatively high energy usage.